Frequently Asked Questions  

1.
How long does the logo creation process take?   
2. How many changes may I ask for my logo?
3. What if I don't like any of initial logo designs?
4. What if I have my own idea for the company logo?  
5. Can you redo my existing company logo?
6. Who keeps rights to the company logo design?
7. What if what your logo designers provide is not what I want and I demand a refund?
8. What color format do you provide the logos in?
9. What are Pantone colors?
10. Which of the payment methods do you accept, and which don`t? 
11. Will my company and credit card information be safe?
12.What software do you use to create the logo design?
13. What are the formats in which I can receive my logo design?

Q 1. How long does the logo creation process take ?
Ans. It depends on the logo pack you have chosen, it ranges between 2-5 days.

Q 2. How many changes may I ask for my logo ?
Ans. If you selected the Silver Package, then you are allowed 2 revisions. The Gold Package allows for 10 revisions and the Platinum and Diamond Packages allow for unlimited revisions.

Q 3. What if I don't like any of initial logo designs ?
Ans. If you are unhappy with the original set of logos, we will make more logos according to the pack you have chosen. But most of your clients approve at least one logo design sample and then we revise that logo according to the package you selected.

Q 4. What if I have my own idea for the company logo ?
Ans. Your ideas and suggestions are always welcome. Once we receive your order, our designers will co-ordinate with you for more details regarding the logo design before starting work. Please make note of any ideas you may have for your logo in the order form.

Q 5. Can you redo my existing company logo ?
Ans. Yes, our designers are expert in giving your old logos a completely fresh look based on your requirements.

Q 6. Who keeps rights to the company logo design ?
Ans. You own the rights to the final logo you choose, although CustomLogosDesign retains the rights to any samples created for you. You can also trademark your final logo design.

Q 7. What if what your logo designers provide is not what I want ?
Ans. We do refund the amount after deducting $5 as administration charges. Before any refunds are issued, our designers will work with you to get more information on what you want and then they will recreate another set of logos (number determined by your package). If you are still unsatisfied, your money is refunded.

Q 8. What color format do you provide the logos in ?  
Ans. We provide logo in PANTONE colors.

Q 9. What are Pantone colors ?
Ans. Pantone colors are used by professional print shops around the world. They are universal colors that help designers, print shops and customers communicate in a common language.

Q 10. Which of the payment methods do you accept ?
Ans. We accept payment through credit card via PayPal and 2checkout.com If you are unable to make payments these vendors, please contact us for other payment methods.

Q 11. Is my credit card information secure ?
Ans. Paypal and 2checkout.com are two of the safest gateway for online payments, so your credit card details are 100% secured.

Q 12. What software do you use to create the logo design ?
Ans. Our logo design process involves multiple design packages like Adobe Illustrator etc

Q 13. What are the formats in which I can receive my logo design ?
Ans. We provide final logos in all standard sizes and formats (.png, .jpg, .tiff,.gif). Any additional requirements are fulfilled.


 
 
 

CustomLogosDesign.com offers Affordable Logo design Services in India, Australia, United States / USA, UK, Canada etc.

Contact Us for Business logo Design, Affordable Logo Design, Corporate Identity Design, Corporate Logo Design, Best Logo Design, Company Logo Design, Trademark Logo Design, Graphic Design, Stationery Logo Design, Business card, Visiting Card Design.

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